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Accessibility Statement

Last updated: June 2026

Our Commitment

Tokyo Garden is committed to providing equal access to our website for all guests, including those with disabilities. We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the Americans with Disabilities Act (ADA) Title III, Section 508, and the California Unruh Civil Rights Act.

Standards We Follow

  • WCAG 2.1 Level AA
  • ADA Title III (places of public accommodation)
  • Section 508
  • California Unruh Civil Rights Act (Cal. Civ. Code § 51)

What We Have Done

  • Descriptive alt text on all meaningful images
  • Full keyboard navigation across every page
  • ARIA labels, roles, and live regions for dynamic content
  • Language tags (lang="ja") on Japanese text for correct screen reader pronunciation
  • Color contrast meeting 4.5:1 / 3:1 minimums
  • Skip-to-content link as the first focusable element
  • Reduced-motion support via prefers-reduced-motion
  • Screen-reader-friendly price announcements
  • Minimum 44×44px touch targets on all interactive elements
  • Complete menu available as accessible HTML (not PDF-only)

Known Limitations

  • Third-party ordering platforms (DoorDash, Uber Eats, Grubhub, etc.) are outside our control — we cannot guarantee their accessibility.
  • Reservation and waitlist widgets are hosted by Google and may have their own accessibility limitations.
  • Phone-only ordering may present a barrier for deaf or hard-of-hearing guests — online ordering alternatives are provided where available.

Ongoing Efforts

We conduct regular accessibility audits and prioritize remediation by user impact. Accessibility review is part of our development process for all new features and content updates.

Need Help? Contact Us

If you encounter any accessibility barriers on our website, please let us know. Include the page URL and the assistive technology you are using so we can address the issue quickly.

Tokyo Garden Downey

11946 South Paramount Blvd, Downey, CA 90242

(562) 923-2715

Tokyo Garden La Puente

1065 N Hacienda Blvd, La Puente, CA 91744

(626) 333-6265

Alternative Access

Our staff are happy to read menus, take orders, assist with reservations, and provide directions by phone at either location.

Formal Complaints

U.S. Department of Justice — ADA Information Line: (800) 514-0301 (voice) / (800) 514-0383 (TTY).

California Civil Rights Department (CRD): (800) 884-1684 (voice) / (800) 700-2320 (TTY).